Last updated: March 31, 2025

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Introduction

Elcheck is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.elcheck.co.za, use our mobile app, or interact with us in any other way.

 

Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, surname, phone numbers, addresses, email addresses.

• Technical Data: IP address, browser type, operating system, etc.

• Usage Data: Information about how you use our website and services.

 

How We Collect Information

We collect information in the following ways:

• Directly from you when you provide it to us (e.g., filling out forms on our website or mobile app, in-person interactions).

• Automatically as you navigate through our website or use our mobile app (e.g., usage details, IP addresses).

• From third parties, such as our business partners.

 

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.

• Improve, personalize, and expand our services.

• Understand and analise how you use our services.

• Develop new products, services, features, and functionality.

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.

• Process your transactions and manage your orders.

• Send you emails.

• Find and prevent fraud.

 

Sharing Your Information

We may share your information with:

• Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

• Marketing Agencies: We may share your information with marketing agencies to help us with our promotional efforts.

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

 

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

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If you need to update your information or request the deletion of your data, please feel free to contact us at info@elcheck.co.za or follow the steps as stated in our data delete policy.

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@elcheck.co.za

• Phone: (+27) 67 427 4009

• Address: 1st Second Avenue, Bloemfontein