ElCheck Mobile App Support
Last updated: June 6, 2025
​
About Elcheck
The Elcheck mobile app is a specialised mobile application designed for generator monitoring and maintenance management. The app provides real-time alerts, work request management, and maintenance tracking for electrical generators and related equipment.
Getting Started
To use Elcheck, you need to be a registered client or technician with Elcheck services. Contact our team to set up your account and get access credentials.
Features
-
Real-time Alerts: Receive instant notifications about generator alarms and issues
-
Work Request Management: Create, track, and manage maintenance requests
-
Device Monitoring: Monitor generator status and performance
-
Maintenance Tracking: Track maintenance history and schedules
-
Offline Support: Continue working even when offline with automatic sync
User Roles
-
Clients: Monitor their equipment, create maintenance requests, and track service progress
-
Technicians: Receive work assignments, update job status, and complete maintenance tasks
Technical Support
For technical issues or questions about the mobile app:
-
Email: info@elcheck.co.za
-
Phone: (+27) 67 427 4009
-
Address: 1st Second Avenue, Bloemfontein, South Africa
-
Business Hours: Monday - Friday, 8:00 AM - 5:00 PM (SAST)
Account Setup
To request access to Elcheck mobile app:
-
Contact our sales team at sales@elcheck.co.za
-
Provide your company details and requirements
-
Complete the registration process
-
Receive your login credentials
Privacy Policy
​